Disclaimer: This page is general information and not legal advice.

Privacy Policy

Last Updated: February 2026

1. Introduction

Welcome to CretaSoft. We are a professional technology agency based right here in Brandon, Manitoba, Canada.

We strongly respect your privacy and handle your information carefully. We operate fully in alignment with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

To do our job effectively, we collect certain details when you reach out or work with us:

• Contact Details: Your name, email address, phone number, and company name.
• Project Details: Information you share regarding your website content, brand assets, and technical requirements.
• Technical Data: Basic info like your IP address, browser type, device information, and exactly which pages you visit on our site.
• Analytics Data: Standard tracking data created through the use of website cookies.
• Billing Details: Payment and invoice information only when formally required. We use secure external payment providers and try to avoid storing full raw credit card numbers on our own servers.

3. How We Use Your Information

We collect your data simply to make your experience with us as smooth and helpful as possible:

• To successfully provide and properly manage the digital services you requested.
• To communicate clearly with you about ongoing projects and customer support.
• To accurately send invoices and securely process your project payments.
• To monitor what works and actively improve our website and overall service quality.
• To send occasional marketing emails, but strictly only if you explicitly opted-in (and you can opt-out instantly at any time).

4. Cookies and Analytics

"Cookies" are simply small informational text files placed on your device to help us remember you and see how you interact with our website.

We may use standard analytics tools, such as Google Analytics, to understand basic visitor trends. If you prefer to browse completely anonymously, you can easily disable tracking cookies directly inside your web browser’s settings.

5. Sharing Your Information

We never rent or sell your personal data to external third parties. Period.

We only ever share your information with the direct service providers we strictly need to deliver your project (such as secure cloud hosting platforms, our company email provider, safe analytics software, and trusted payment processors).

The only exception is if we are strictly forced to disclose specific information by a valid legal or government request.

6. Data Storage and Security

We use modern, highly reasonable security measures to actively defend your personal and business data.

This includes standard access control protocols, strongly secured passwords, strictly limited employee access, and the use of well-regarded secure enterprise software tools. However, please remember that no computer system or web transmission is ever 100% perfectly secure.

7. Data Retention

We don’t hold onto your data forever. We only keep it for exactly as long as we realistically need it for legitimate ongoing business, official legal compliance, or expected future tax and support reasons.

Clients can officially request the deletion of their stored data when it is legally possible for us to cleanly remove it from our active systems.

8. Your Rights

You remain completely in control of your data. Under standard privacy laws, you generally have the right to:

• Access the raw information we currently hold about you.
• Correct any obviously inaccurate or outdated details on file.
• Delete your stored information entirely (when legally permitted).
• Withdraw your explicit consent for ongoing marketing communications.

To cleanly make any of these requests, just send us an email directly at hello.cretasoft@gmail.com.

9. Children’s Privacy

Our highly specialized corporate digital services are absolutely not aimed at minors or children under the age of 13. We do not purposefully or knowingly collect the personal data of children.

10. International Visitors

If you happen to be actively visiting our website from outside Canada, please be aware that your data may be securely transferred into, properly processed, and legally stored locally here in Canada.

Furthermore, some of our highly secure third-party service providers operate global server networks that legally exist in other countries entirely.

11. Changes to This Policy

Things change as laws and tools evolve. We may respectfully update this basic policy as required. When an update actively takes place, we will intentionally change the "Last Updated" date stationed faithfully at the top of this page.

12. Contact Information

CretaSoft

31-1545 26th St
Brandon, MB R7B2C7, Canada

Phone: +1 431-541-1565